MIAI Midnight Industrial A.I.  by ThirdShift R&D ← ThirdShift R&D Book a pilot

Private · On-site · Cited

The plant-floor expert that never
retires — and never phones home.

Midnight Industrial A.I. (MIAI) reads your manuals, SOPs and equipment documents and answers your maintenance techs in plain English — in real time, cited to the exact page. It runs on a managed appliance inside your building, included in the lease. No cloud. No per-seat fees. Nothing leaves your network.

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"My data doesn't leave the box. Your data doesn't leave the building. I take yours as serious as mine."

The problem

The answer exists. It's just buried in 6,000 pages at 2 a.m.

Maintenance runs on documents nobody can find when a line is down — and on knowledge that walks out the door when senior techs retire.

Paper nobody can search

Thousands of pages of manuals, SOPs and fault tables — none of it searchable on the floor when something breaks.

Knowledge walking out the door

Experienced techs retire faster than they're replaced, and their hard-won fixes leave with them.

Cloud AI is blocked

Corporate privacy policy won't let operational data leave the building. Most plants simply can't use cloud tools.

How it works

Your documents in. Cited answers out. On your network.

We ingest your library

Your manuals, SOPs, equipment docs and troubleshooting procedures are loaded onto the on-site appliance — in-house, never uploaded anywhere.

Techs ask in plain English

From a tablet or their phone on your LAN: a fault code, a parameter, a procedure. No query syntax to learn.

MIAI answers with citations

A 32-billion-parameter model answers in seconds and cites the exact document and page — so the tech can verify on paper.

Your shop gets smarter

Techs pin notes to pages — gotchas, known issues, fixes. Institutional knowledge is captured instead of lost.

What it does

Built for the floor, not the demo

Trust

Cited to the page

Every answer points to the document and page it came from. MIAI never asks a tech to just trust it — it shows the receipt.

Verify

Reference pane & straightedge

Tap a citation to open the cited page in-app, with the relevant section highlighted. A digital straightedge helps read dense PT charts and tables off the paper.

Honesty

Won't guess

On dense numeric charts it hands the tech the chart and the tool instead of risking a misread — a wrong PT value is an incident, not a typo.

Knowledge

Tech Notes

Your techs pin shop knowledge to specific pages. Every unit gets smarter the day your senior people start writing them down.

Liability

Safety guard

OSHA-program-gated questions (arc flash, lockout/tagout, respirators, lifts) are refused in software and referred to your safety program — by name. It points to your program; it never stands in as one.

Field-ready

Phones, tablets, gloves

Big-text mode, day and midnight themes, tap targets sized for gloved hands. Works on the phone already in the tech's pocket.

Why it matters to the business

Less downtime. Knowledge that stays. Risk you can point to.

Faster fixes

Techs find the right procedure in seconds instead of hunting binders — where it matters most, on the floor mid-breakdown.

Knowledge retention

Senior-tech know-how is captured as notes pinned to the docs, instead of retiring with them.

Privacy & compliance

Operational data never leaves the building — no cloud privacy review, no IT-department friction to clear.

No cloud bill

The on-site appliance is part of your lease — we provide and maintain it. No per-seat SaaS fees, no metered tokens, no surprise cloud renewals.

Liability posture

A deterministic safety guard and advisory-only outputs keep the system in its lane and pointed at your programs.

Works when the internet doesn't

Air-gapped operation. A WAN outage doesn't take your reference library down with it.

The non-negotiable

Built with cloud. Run without it.

We use the cloud to build MIAI. We never use it to run it. Once deployed, your documents and every query stay 100% on the on-site appliance, on your network — by design, not by setting. A hybrid-cloud fallback would defeat the entire point, so there isn't one.

What gets deployed

A quiet appliance, not a data center

A small, sealed appliance runs the model on-site — we deploy, maintain and update it as part of the lease. Your techs reach it from tablets or phones over the LAN; nobody has to babysit a server.

Model
32B parameters local
Speed
~15.5 tokens/sec
Accelerator
Intel Arc Pro B60 24GB
Connectivity
LAN only air-gap capable
Clients
Tablets & phones
Corpus
Multi-trade electrical · mechanical · HVAC

What it costs

Priced like a tool, not a subscription tax

Straightforward per-box model. Final numbers come out of a short scoping conversation about your document library and how many techs.

One-time onboarding

Deployment & setup

We ingest your document library, deploy and configure the on-site appliance, and train your team. One-time, per facility.

Monthly lease

The appliance, included

The on-site appliance, model and software updates, document ingestion, and ongoing support — one monthly (or annual) lease per box, unlimited seats. Expands by additional per-department boxes, document sets, and sites.

It tends to pay for itself against the downtime of a single major breakdown. Ask for a quote →

Who builds it

Built by an electrician, not a software vendor

MAT

ThirdShift R&D is a Portland, Oregon applied-AI company founded by an industrial electrician with deep roots in Pacific Northwest manufacturing. MIAI was designed alongside maintenance techs, for the plant floor — by someone who has wired the panel and read the manual at 2 a.m., not someone selling software from the outside.

The mascot

Meet Marlow

MIAI's loading mechanic — a marmot in a hard hat who digs through the manuals while your answer comes up. Boone the bear's friend on the industrial side.

Marlow the marmot at a glowing control panel in a dark plant at night, amber hard-hat lamp lighting the gauges
On watch · day or night

The sentinel on your line

He's the face on the loading screen — digging through the stacks while MIAI finds the page, so the wait always has someone working it.

Marlow diving headfirst into a pile of equipment manuals, amber lamp glowing
Into the docs
Digs through 6,000 pages so your tech doesn't have to.
Marlow studying an open control panel, amber lamp lighting the boards
Knows the gear
At the panel, manual in paw — reads it so it's right.
Marlow making the rounds in a dark plant corridor, amber lamp lighting the way
Making the rounds
Eyes on the floor — “he whistles before it breaks.”

Marlow rides along with MIAI; Boone keeps the small-business side.

Get started

Put MIAI in front of your techs

Tell us your trades and roughly how many documents and technicians. We'll scope a pilot on your own hardware, in your own building.

Book a pilot